Final Recommendations

Integrating a citizen development program and establishing a governance strategy is a complex task, because in order for it to be successful there must be both organized centralization as well as strategic inroads to coordinate multiple existing branches of the organization. It is a not a simple process, nor will it happen with the implementation of a platform alone. The key to success is a thorough, yet flexible, strategy that incorporates fundamental pillars in the way of resources, training, collaboration and security.

Because this set of guidelines will vary in its implementation from organization to organization, a certain degree of trial-and-error is to be expected. A good starting point is to focus on integration with the existing systems, both digital and organizational, within your organization, and then expand outward. And, as a final recommendation, citizen development governance should be approached with an openness to continuous iteration and development where necessary.