Governance Transforms Shadow IT into Citizen Development
With no central governance or accountability, however, citizen development can result in a large number of unmonitored applications operating throughout an organization. Efforts to shut down citizen development activity or hold it at arm’s length only seem to exacerbate the problem, but the hesitation on the part of IT departments and leadership to embrace citizen development is understandable. Considering the following oft-cited risks and roadblocks citizen development may create, you can even argue that it is warranted:
Citizen developers don’t know enough to be helpful, but know just enough to create problems that IT has to clean up.
Security, security, security, security. Is citizen development safe?
What to do about data stored in legacy systems and data coherence.
Creating more uncontrollable Shadow IT.
The solution is to embrace and centralize citizen development, and a governance strategy will provide the necessary structure. By integrating citizen development activity within the existing framework of your organization, you will ensure that it meets the structural requirements to augment and add value to existing IT efforts, rather than hinder them. A solid governance model should serve as the backbone of any citizen development program.