What Can Citizen Developers Help You Build?

Of course, it may feel uncomfortable to hand the keys over to an unknown driver. Business leaders may fear that citizen developers don’t know enough to develop applications that add business value--or worse, that they know just enough to create a mess that the IT department will then have to clean up.

“Administrative and reporting applications are so far below the radar of IT in terms of backlog, that without citizen developers to step in they would never make it to production.”

And yes, these are valid risks if strategic steps are not taken to strategize. Implementing citizen developers within your organization requires planning, structure, and organization, and later we will outline the specific needs an organization must provide in terms of training and support.


The development of administrative and reporting apps, for example, is one area where citizen developers can be of greatest use within enterprise organizations. These are applications that currently run on spreadsheets or database tools, and also include data-tracking and workflow or administrative apps. Moving them to a shared no-code platform allows IT to control all of these applications, rather than having dozens of unsynchronized, unmonitored applications floating around in every department.

Administrative and reporting applications are so far below the radar of IT in terms of backlog, that without citizen developers to step in they would never make it to production. But because of the ease of use of no-code platforms, which are still capable of sophisticated outputs, business experts can pick up part of the burden from IT.

In this way, no-code platforms actually empower both business people (that is, citizen developers) and IT professionals. Citizen developers gain the tools they need to influence innovation from within, while IT leadership gains access to oversee all of the applications running throughout the organization.

With this approach, instead of focusing on carrying out one large digital transformation project, you can begin to make changes on a small scale. This allows for innovation to take place little by little, improving processes one by one until the entire organization reaches a tipping point over the threshold of digital transformation.