5 ways digital transformation
1. More automation = more time
One of the most important lessons from author and entrepreneur Tim Ferriss is: “Never automate something that can be eliminated, and never delegate something that can be automated or streamlined.”
Digital transformation means that a lot of processes will become automated, lightening the workload of time consuming tasks that aren’t much more than busy work. The result is an improved working method and more time for tasks which really matter.
2. A sharper axe
Abraham Lincoln once said: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” Digital transformation is the sharpening of that axe. Once you’ve got a super sharp axe you need fewer people, fewer hits, and the cut is as tight as possible.
Nowadays there are only a few people left who actually go to work with an axe on their back, but we all use tools to do our work. Good equipment is half the battle, so bad equipment doubles the work. Double work plus bad equipment equals frustration, overworked staff and bad service. It’s a vicious cycle which only goes one way: down.
3. More money, fewer problems
This one is pretty straightforward. It doesn’t matter what kind of organization you’re in, profit or non-profit, big or small: at the end of the day money needs to come in.
When you’re capable of working more effectively and efficiently, happy staff and happy customers will lead to more income. Simple as that, right?
4. The 3 second rule
Peoples’ concentration curve is getting shorter every day. 53% of mobile phone users click away from a website when the loading time is more than 3 seconds. That’s a potential client gone in just 3 seconds. The modern customer demands speed and simplicity.
If you’re capable of meeting expectations and even exceeding them, the opposite will happen. Visitors respect a sharper platform because it gives them the feeling that their needs are taken care of, which creates trust. You basically say, “We respect your time and make your life easier.” This has a positive outcome.
5. Paradigm shift
This is probably the most important impact of all. Thanks to the new opportunities that digital transformation creates, a different culture and a new vision will follow. What you couldn’t achieve at first is now the new standard. “The sky is the limit,” so to speak. With a paradigm shift that pushes the boundaries and expectations of what your business is capable of, you’ll see some new genius innovations and new opportunities that will change the future completely.